HP ENVY PRO 6475 SETUP

HP Envy Pro 6475 is an all-in-one printer designed for small home/office use. It features print, scan, copy, and fax functions. This multi-functional printer comes with outstanding print quality and features like:

Hp Envy Pro 6475 Setup
  • ADF
  • Auto Duplex printing
  • Color Copy
  • Mobile fax (send only)
  • Mobile Printing capability and more

The HP ENVY Pro 6475 printer setup is easy and simple to perform.

Unpack and turn on your printer. Install the HP Smart app on your Windows, Mac, Android, or iOS device and complete the rest of the HP Envy Pro 6475 setup by following the prompts displayed on the screen. Finally, print, scan, or fax a test document to check whether the setup is done correctly. The printer setup is correct if the printer executes the requested action successfully. Otherwise, re-perform the setup process.

HP ENVY PRO 6475 UNBOXING SETUP

Quick and simple steps to unbox and set up your HP Envy Pro 6475 printer

Unpack the printer

Prepare the printer for the setup.

  • Open the product box.
  • Take out the power cord, user manual, and other components placed on the top of the printer (in the box).
  • Remove your HP printer from the box and place it on a neat surface.
  • Before unpacking the printer, ensure that all the printer-related components are provided inside the box.
  • Now, remove the printer from the packing bag and Styrofoam pieces.
  • Gently peel off all the packing tapes from inside and outside the printer.
  • Now, place the unpacked printer closer to an electrical outlet.

Turning on the printer

Switch on your printer to begin the HP Envy Pro 6475 setup.

  • Plug the power cord’s one end into your printer’s inlet and the other end to the electrical outlet. (Avoid using a power strip to connect the printer to your electrical outlet).
  • Now, your printer will turn on automatically.
  • Press the On/Off button on the printer’s control panel if the printer doesn’t turn on automatically.
  • Wait for your printer (which is turning on) to become silent and idle, and then go to the next step of the HP Envy Pro 6475 setup.

Installing and using the HP Smart app

Now, install the HP Smart app on your Windows, Mac, iOS, or Android device and complete the rest of the setup process.

The following step-by-step instructions will guide you in setting up the printer using HP Smart in Windows 10.

(Contact us now if you need technical assistance in setting up your printer using HP Smart on a Mac, iOS, or Android device).

  • Install the HP Smart app on your Windows 10 computer from the Microsoft Store or the HP printer’s official driver download page.
  • Open the app.
  • Click Get Started on the Welcome to HP Smart screen.
  • Click Get Started
  • Agree to the terms and services on the Data Collection Notice & Settings screen by clicking the checkbox beside “I have…” followed by Continue.
  • Now, the "Choose a printer" dialog box asking you to select your printer will open.
  • Click on your printer if its icon is displayed in the dialog box. Click Skip if the printer is not displayed.
  • Click Skip
  • Ensure that the Auto Wireless Connect (AWC) setup mode is enabled on your printer.

This mode is automatically activated when you turn on the printer for the first time and lasts for two hours. If it’s more than 2 hours since you turned on the printer, press and hold the Wi-Fi button (you can find this button at the back of the printer) for three seconds to enable the Auto Wireless Connect setup mode.

  • Connect your printer to the computer by following the prompts displayed on the screen.
  • Once your printer is connected, its icon will be displayed on the Printers screen.
  • Click on your printer and follow the on-screen instructions to connect it to the wireless network.

Loading paper & installing the ink cartridges

Load paper and install the ink cartridges by following the prompts displayed on the screen.

    Install The Ink Cartridges
  • Once your HP printer is connected to the wireless network, the screen prompting to install the ink cartridges and load paper will open.
  • Complete the rest of the hardware setup by following the on-screen prompts.
  • Finally, align the printer to complete the HP Envy Pro 6475 setup.
  • Complete The Hp Envy Pro

Align the printer

  • Once the ink cartridges are installed and the paper is loaded into the tray, the printer will automatically print an alignment page.
  • Place the alignment page on the printer’s scanner glass with its print-side facing down and press Copy to complete the alignment process.

After completing the alignment process, print, scan, or fax a document to ensure that the HP Envy Pro 6475 setup is done correctly.

Congratulations! You have successfully completed the HP Envy Pro 6475 setup process.

HP ENVY PRO 6475 DRIVER DOWNLOAD

Download the HP Envy Pro 6475 printer driver for your OS type from the printer’s official software and driver download page by following the instructions given below.

  • Go to the HP Envy Pro 6475 printer’s official support page.
  • Click Software, Drivers and Firmware > GO.
  • Now, the printer drivers available for your current OS type will be displayed on the Software and drivers screen.
  • If you wish to download the printer driver for the OS type other than the current one, click the Choose a different OS command and select it from the drop-down menu given.
  • Now, locate the recommended printer driver for your OS type and click the Download or Install button beside it.
Driver Download

HP ENVY PRO 6475 USER MANUAL

A user manual or an instruction manual is a document that helps you to learn about your printer’s hardware parts, printer functions, etc. It also explains how to troubleshoot common printer problems. A hard copy of the manual will be provided with the printer during the purchase. If it is not provided or damaged, you can download the soft copy of the manual from the printer’s support page.

  • Click on the Manuals tab on the printer’s support page.
  • Choose the manual you need.
  • Now, the selected manual will open within your browser or it will start downloading.

You can download your printer's manual by following the above instructions.

Manual Download

DRIVER INSTALL

The HP Smart app is the recommended HP Envy Pro 6475 printer application for Windows 10, 8, macOS, iOS, and Android. The HP Easy Start software is the recommended driver for some older versions of Windows and Mac operating systems. So, the driver installation process varies based on the OS and the driver.

For the HP Smart app

  • Install the HP Smart app on your smartphone, laptop, or computer.
  • Open the app.
  • Follow the prompts displayed on the app screen to install the printer on your computer or smartphone.

For HP Easy Start

  • Open the downloaded HP Easy Start software file on your computer.
  • Accept the license agreement of the printer.
  • Install the necessary printer drivers and connect the machine to your computer by following the prompts displayed on the screen.

CONNECTING HP ENVY PRO 6475 TO A DEVICE

You can connect and set up your HP Envy Pro 6475 printer on a computer or smartphone over a Wi-Fi or USB connection. Continue reading this page to know more about the same.

HP-ENVY-PRO-6475-WIRELESS SETUP

You can set up your HP Envy Pro 6475 printer wirelessly on a computer or smartphone using one of the following methods:

  • Using the HP Smart app
  • With a router (using WPS or printer software)
  • Without a router (Wi-Fi Direct)

Refer to the instructions given under the “Installing and using the HP Smart app” section on this page to install the printer over a wireless network using the HP Smart app.

The following section shows you how to set up your HP printer wirelessly on your computer using the Push method of WPS.

  • Switch on your HP printer and the wireless router.
  • Check to ensure that your router has the WPS button.
  • Now, enable the WPS mode on your printer by holding down the Wi-Fi and Power buttons at the back of the printer.
  • Within a few seconds, the outside edges of the printer’s light bar will start pulsing purple.
  • Now, release the buttons and press the Wi-Fi Protected Setup button on your router.
  • The edge light glows purple once the printer is connected to the wireless network.
  • Now, connect your PC or laptop to the same wireless network.
  • Install and use the HP Smart app to complete the rest of the Wi-Fi setup process.

HP-ENVY-PRO-6475-USB-SETUP

  • Initially, get the USB cable that is recommended for your HP printer.
  • Next, ensure that the cable is not connected from your printer to the computer.
  • Now, run the printer software on your computer.
  • When prompted, choose the USB Connection option and connect the USB cable from your printer to the computer.
  • Complete the USB setup by following the prompts displayed on the screen.

HP ENVY PRO 6475 PRINTER FUNCTION

The HP Envy Pro 6475 printer features print, scan, copy, and fax functions. The section below explains each function briefly.

PRINT

You can print a photo, page, or document using the HP Smart app from your computer or smartphone to the printer. The iOS users can also use the Apple AirPrint feature to print the document from their device. Similarly, Android users can use the HP Print Service Plugin to perform the print operation from their phone to the printer.

Follow the instructions below to print a document using the HP Smart app from an iOS or Android phone.

  • Locate and tap on the HP Smart app icon on your device to open it.
  • Tap Print Documents or Print Photos.
  • Tap Print Documents Or Print Photos
  • Choose the photo or document you want to print on your smartphone.
  • Set the print resolution, type, and other settings as per your preferences.
  • Finally, tap the Print button.
  • Now, your printer will start printing the selected photo or document.

SCAN

You can scan a document using the HP printer software or Webscan and send it to a computer or an email address as per your preferences.

  • To “scan to a computer,” ensure that your printer and the computer are connected to the same network. Also, ensure the “scan to computer” feature is enabled on your printer.
  • Ensure That Your Printer
  • To “scan using Webscan,” check and enable the Webscan feature on your printer’s EWS page. (Refer to the image given below for the same).
  • Use the HP printer software to scan and save the document or photo to your computer or email address. Contact us if you need real-time technical assistance for the same.
  • The following instructions show you how to scan a document using Webscan.
  • Load the original you want to scan on your printer’s scanner glass.
  • Open the EWS page of your printer.
  • Go to the Scan tab followed by Webscan.
  • Set the document type, color preferences, and other scan settings as per your needs.
  • Finally, click the Start Scan button.

COPY

You can create a copy of a document using the HP Smart app or from your printer’s control panel. To copy from your printer’s control panel, follow the instructions below.

  • Initially, check to ensure that the paper tray has enough paper.
  • Next, load the original with its print-side facing up in the ADF or print-side facing down on the scanner glass of your printer.
  • Press the Start Copy Color or Start Copy Black button to initiate the copy operation.

FAX

The HP Envy Pro 6475 printer supports “mobile fax,” which means you can scan and fax a document from your hand-held device or computer using the HP Smart app.

  • Open the HP Smart app on your computer or smartphone.
  • Tap or click on the Mobile Fax tab.
  • Configure the fax settings as per your preferences and fax it by following the on-screen instructions.

HP ENVY PRO 6475 TROUBLESHOOTING

The printer can encounter an error or issue at any time. The best thing is that almost all the printer problems are known ones and resolvable. The following section will guide in troubleshooting the common printer problems, such as printer not connecting to Wi-Fi, not printing, and offline. Contact us now if you need instant solutions for your printer problems.

HP ENVY 6455E NOT CONNECTING TO WIFI

PRINTER NOT CONNECTING TO WIFI

  • Ensure that your printer and the wireless router are turned on. Restart the devices if they are already turned on.
  • Check to ensure that the Wi-Fi indicator is turned on.
  • Print the wireless network test report to know the exact cause of the problem.
  • Use HP Print and Scan Doctor if you’re using a Windows computer.
  • Restore the network settings and then try to connect the printer to the Wi-Fi network.
  • Temporarily disable the antivirus and firewall settings on your printer.

PRINTER NOT PRINTING

  • Turn on your HP printer if it is turned off.
  • Check to ensure that the paper tray has enough paper.
  • Check if your printer model is selected correctly in the Print dialog box.
  • Ensure that no paper is jammed inside the printer.
  • Check if any error message is displayed on the screen. If yes, clear it and then perform the print operation.
  • Restart your devices.

PRINTER 6475 OFFLINE

  • Check to ensure that your printer is turned on.
  • Also, ensure that the printer is connected to the computer over a wireless or USB connection.
  • Check if the Use Printer Offline option is enabled on your computer. If yes, disable it.
  • Remove and re-add your printer.
  • Reinstall the printer software.
  • Set your HP Envy printer as the default printer if you haven’t done it yet.

HP-ENVY-PRO-6475-ERROR-CODES

When something goes wrong, the error status or code related to the same will be displayed on your computer or printer’s control panel. The error status varies based on the problem.

Error status 1

  • Edge light: Lighting in amber
  • Paper Tray light: Blinking
  • Cancel light: On
Resume light: Off

Cause: Paper size mismatch.

Solution: Check and load the correct paper size into the tray.

Error status 2

  • Edge light: Flashing amber
  • Cartridge access door: Blinking
  • Ink Cartridge light: ON for one particular cartridge
  • Cancel and Resume lights: ON

Cause: Low, empty, or incompatible ink cartridge is installed.

Solution: Replace or install the ink cartridge on your printer.

Contact us to know more about the HP Envy Pro 6475 error codes and the troubleshooting solutions for the same.